Legal
Privacy Policy
How Black Tower Academy collects, uses, and protects your information — including our mobile text-messaging terms.
Black Tower Academy is operated by Black Tower Training, LLC ("Black Tower Academy," "we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.
Information We Collect
When you submit an inquiry, enrollment request, consultation request, or contact form, we may collect:
- Name
- Email address
- Phone number (mobile or landline)
- Organization or company name
- Your role, background, training interests, and goals
- Any message or information you choose to provide
We may also automatically collect limited technical information (such as IP address, browser type, and pages visited) through standard web server logs and, where applicable, analytics or form tools.
How We Use Your Information
- Respond to your inquiries and requests
- Provide information about training programs, enrollment, consultations, and scheduling
- Communicate with you about services you have requested
- Improve our website and training offerings
- Comply with legal obligations
SMS / Text Messaging (Mobile Terms)
If you provide your mobile phone number and opt in, you consent to receive SMS/text messages from Black Tower Academy related to your inquiry, enrollment, consultations, scheduling, training updates, and customer care.
- Message frequency varies based on your interactions with us.
- Message and data rates may apply.
- You can opt out at any time by replying STOP. For help, reply HELP, or contact us at [email protected] or 305-482-3320.
- Consent to receive text messages is not a condition of enrollment or purchase.
Mobile information sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service or messaging providers, is permitted solely to help us deliver the services you request. All other use categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business — such as our customer relationship management (CRM), scheduling, and messaging platforms — solely to provide services to you and under obligations of confidentiality. We may also disclose information where required by law.
Cookies and Analytics
Our website and embedded tools (such as forms or scheduling widgets) may use cookies and similar technologies to enable functionality and understand site usage. You can control cookies through your browser settings.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
Data Security
We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information, and to opt out of marketing communications. To exercise these rights, contact us using the details below.
Children's Privacy
Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Third-Party Links
Our website may link to third-party sites (such as ORCID or Sessionize). We are not responsible for the privacy practices of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
Black Tower Academy (Black Tower Training, LLC)
Phone: 305-482-3320
Email: [email protected]